Quick Facts and FAQs
In this section, RVH provides brief updates on the ever-evolving pandemic and resulting changes to procedures, protocols, and requirements related to accessing care and services.
5. Entering RVH
There will be three entrances for patients and visitors: the Emergency Department (A), Nephrology/Dialysis (E), or the Ambulatory Care (B) entrance.
4. COVID testing
Before going for testing you should complete a self-assessment to determine if testing is recommended. If it is recommended, call Renfrew County VTAC at 1-844-727-6406 to book an appointment.
3. Prioritizing care needs
As we resume services, patients will be triaged in a similar way to the Emergency Department, assessing who needs care urgently.
2. Virtual first
As we start ramping up services, we will continue to see patients virtually when appropriate (for example, phone, e-visit such as OTN (Ontario Telemedicine Network) or over Zoom.
1. Visiting at Stage 3 re-opening
Visiting remains at one visitor per patient per day. Visitors are allowed to bring some items to patients in clean plastic bags.
Visitors must wear a mask or face covering for the duration of their visit and will not be able to consume food or drink.